{"id":1269,"date":"2025-04-21T00:17:08","date_gmt":"2025-04-20T22:17:08","guid":{"rendered":"https:\/\/hotelnagykanizsa.hu\/?page_id=1269"},"modified":"2025-05-05T20:05:21","modified_gmt":"2025-05-05T18:05:21","slug":"fizetesi-es-lemondasi-feltetelek","status":"publish","type":"page","link":"https:\/\/hotelnagykanizsa.hu\/ro\/fizetesi-es-lemondasi-feltetelek\/","title":{"rendered":"Condi\u021bii de plat\u0103 \u0219i anulare"},"content":{"rendered":"
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Condi\u021bii de plat\u0103 \u0219i anulare<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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  1. Comanda<\/b><\/li><\/ol>

    1.1 Pentru cota\u021bia de pre\u021b transmis\u0103 de angajatul nostru \u00een scris sau telefonic, este necesar\u0103 o comand\u0103 scris\u0103 din partea oaspetelui. Prin plasarea acestei comenzi, oaspetele accept\u0103 condi\u021biile de plat\u0103 \u0219i anulare ale hotelului, precum \u0219i Termenii \u0219i Condi\u021biile Generale. Comanda trebuie s\u0103 includ\u0103 datele de sosire \u0219i plecare, precum \u0219i numele oaspe\u021bilor. Angaja\u021bii no\u0219tri finalizeaz\u0103 rezervarea pe baza comenzii \u0219i preg\u0103tesc o confirmare.
    1.2. Atunci c\u00e2nd folosim sisteme de rezervare online, trimitem \u00eentotdeauna o confirmare scris\u0103, \u00een care sunt \u00eenregistrate toate detaliile rezerv\u0103rii.<\/p>

    1. Anuleaz\u0103 comanda<\/b><\/li><\/ol>

      2.1 Anularea comenzii trebuie \u00eentotdeauna notificat\u0103 \u00een scris.
      2.2 Rezervarea poate fi anulat\u0103 cu 48 de ore<\/strong> \u00eenainte de sosire<\/strong> f\u0103r\u0103 penalit\u0103\u021bi, \u00een caz contrar penalizarea este tariful camerei pentru o noapte.<\/p>

      2.3 Dac\u0103 oaspetele sose\u0219te \u00eentr-o zi ulterioar\u0103 sau pleac\u0103 mai devreme \u00een perioada de \u0219edere confirmat\u0103, acesta este obligat s\u0103 pl\u0103teasc\u0103 100% din suma confirmat\u0103 pentru \u00eentreaga perioad\u0103 rezervat\u0103.
      2.4 Dac\u0103 Partea Contractant\u0103 a asigurat utilizarea serviciilor de cazare prin plata avansului, garan\u021bia cardului de credit sau \u00een alt mod specificat \u00een Contract \u0219i nu sose\u0219te p\u00e2n\u0103 la ora 23:00, ora local\u0103, \u00een ziua sosirii sau nu indic\u0103 \u00een prealabil c\u0103 va sosi la o or\u0103 ulterioar\u0103, Hotelul va aplica o penalizare \u00een cuantumul specificat \u00een Contract. \u00cen acest caz, cazarea va fi rezervat\u0103 Oaspetelui p\u00e2n\u0103 la ora 10:00 a zilei urm\u0103toare datei sosirii, dup\u0103 care obliga\u021bia de serviciu a Furnizorului de Servicii va \u00eenceta.
      2.5 \u00cenainte \u0219i \u00een timpul c\u0103l\u0103toriei pot ap\u0103rea situa\u021bii neprev\u0103zute (boal\u0103, accident, eveniment familial, condi\u021bii meteorologice nefavorabile, obstacole \u00een trafic etc.), prin urmare, recomand\u0103m oaspe\u021bilor no\u0219tri s\u0103 \u00eencheie o asigurare de anulare a c\u0103l\u0103toriei la o companie de asigur\u0103ri la alegere \u00een ziua rezerv\u0103rii.
      2.6 \u00cen cazul ofertelor individuale \u0219i promo\u021bionale, condi\u021biile de anulare sunt determinate conform termenilor \u0219i condi\u021biilor men\u021bionate \u00een ofert\u0103.
      2.7 Nu exist\u0103 posibilitatea unei ramburs\u0103ri b\u0103ne\u0219ti pentru serviciile (cazare, mese, tratamente etc.) rezervate, dar neutilizate sau modificate \u00een timpul \u0219ederii Oaspetelui la hotel.
      2.8 \u00cen cazul rezerv\u0103rii de produse supuse unor condi\u021bii speciale, c\u0103l\u0103torii de grup sau evenimente, Furnizorul de Servicii poate stabili condi\u021bii diferite de cele de mai sus, stabilite \u00eentr-un Contract individual. 2.9 Condi\u021biile pentru retragerea P\u0103r\u021bii Contractante se bazeaz\u0103 pe Decretul Guvernamental actual (45\/2014. (II.26)).<\/p>

      1. Schimba\u021bi ordinea<\/b><\/li><\/ol>

        3.1 Orice modificare a rezerv\u0103rii trebuie notificat\u0103 \u00een scris.
        3.2 Este posibil\u0103 mutarea unei rezerv\u0103ri deja finalizate \u0219i confirmate la o alt\u0103 dat\u0103, modificarea num\u0103rului de persoane sau a tipului de camer\u0103, \u00een func\u021bie de pre\u021burile valabile \u00een prezent \u0219i de capacitatea liber\u0103, cu cel pu\u021bin 2 zile \u00eenainte de sosire. \u00cen cazul unei solicit\u0103ri de modificare cu 2 zile \u00eenainte de sosire, intr\u0103 \u00een vigoare condi\u021biile de anulare.<\/p>

        1. Termeni de plat\u0103<\/b><\/li><\/ol>

          4.1 Rezervarea camerei este garantat\u0103 fie prin confirmare, fie prin plata avansului men\u021bionat \u00een aceasta. Plata se poate face online sau prin transfer bancar. V\u0103 rug\u0103m s\u0103 trimite\u021bi o copie a bonului fiscal pentru plata avansului (cu numele, adresa, num\u0103rul comenzii sau factura cu TVA, dac\u0103 este necesar, codul fiscal \u0219i adresa de emitere) c\u0103tre Furnizorul de Servicii. Procesarea pl\u0103\u021bilor poate dura 1-4 zile lucr\u0103toare.<\/p>

          4.2 Restul sumei serviciilor comandate se achit\u0103 de c\u0103tre oaspete la recep\u021bie, la sosire.
          4.3 \u00cen cazul rezerv\u0103rilor pe termen scurt sau pentru acoperirea consumului preconizat la fa\u021ba locului, hotelul poate solicita o garan\u021bie prin card bancar.
          4.4 \u00cen cazul ofertelor speciale, condi\u021biile de plat\u0103, modificare \u0219i anulare se pot modifica, acestea fiind incluse \u00een confirmarea scris\u0103.
          4.5 \u00cen cazul rezerv\u0103rilor supuse pl\u0103\u021bii \u00een avans, rezervarea camerei va fi anulat\u0103 dac\u0103 plata nu este primit\u0103.
          4.6 Metode de plat\u0103 \u0219i valute acceptate: numerar, transfer bancar, card bancar, card Sz\u00e9chenyi Pihen\u0151. Forint maghiar \u0219i euro.
          4.7 Orice costuri legate de utilizarea oric\u0103rei metode de plat\u0103 vor fi suportate de c\u0103tre Partea Contractant\u0103 sau de cardul s\u0103u SZ\u00c9P\/cardul s\u0103u de credit.
          Agen\u021bii de turism \/ Operatori turistici \/ OTA \/ Parteneri colaboratori:
          Contractul \u00eencheiat cu furnizorul de servicii con\u021bine termenii individuali de plat\u0103.
          4.8 Voucher cadou:
          Un voucher cadou achizi\u021bionat direct poate fi utilizat \u00een perioada de valabilitate \u0219i valoarea specificat\u0103 pe acesta. Valoarea integral\u0103 a voucherului trebuie pl\u0103tit\u0103 \u00een avans. Voucherul \u00ee\u0219i pierde valabilitatea dup\u0103 expirarea perioadei de utilizare \u0219i nu poate fi prelungit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          Fizet\u00e9si- \u00e9s lemond\u00e1si felt\u00e9telek Megrendel\u00e9s 1.1 Munkat\u00e1rsunk \u00edr\u00e1sban vagy telefonban adott \u00e1raj\u00e1nlat\u00e1ra a vend\u00e9g r\u00e9sz\u00e9r\u0151l \u00edr\u00e1sbeli megrendel\u00e9s sz\u00fcks\u00e9ges. Ezzel a megrendel\u0151vel a vend\u00e9g elfogadja a sz\u00e1lloda fizet\u00e9si \u00e9s lemond\u00e1si felt\u00e9teleit valamint az \u00c1ltal\u00e1nos Szerz\u0151d\u00e9s Felt\u00e9teleket. A megrendel\u0151nek tartalmaznia kell az \u00e9rkez\u00e9s, t\u00e1voz\u00e1s d\u00e1tum\u00e1t, vend\u00e9gek nev\u00e9t. Munkat\u00e1rsaink a megrendel\u0151 alapj\u00e1n v\u00e9gleges\u00edtik a foglal\u00e1st, \u00e9s err\u0151l visszaigazol\u00e1st […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1269","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/pages\/1269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/comments?post=1269"}],"version-history":[{"count":13,"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/pages\/1269\/revisions"}],"predecessor-version":[{"id":1731,"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/pages\/1269\/revisions\/1731"}],"wp:attachment":[{"href":"https:\/\/hotelnagykanizsa.hu\/ro\/wp-json\/wp\/v2\/media?parent=1269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}